Frequently Asked Questions

We partner with Fortune 500 companies, mid-size organizations, and industry associations across sectors, including healthcare, financial services, technology, consumer goods, and professional services. Our clients include Land O’Lakes, American Bankers Association, Assurant, Fidelity, and many others. We work with CHROs, Chief Talent Officers, L&D leaders, and executive teams committed to building sustainable leadership cultures.

H.U.M.A.N. First™ is our award-winning proprietary framework that teaches the five uniquely human capabilities leaders need to thrive in an increasingly automated world. It focuses on developing leaders who master what AI cannot: authentic human connection, psychological safety, empathetic leadership, collaborative problem-solving, and the ability to develop others.

We offer a portfolio of leadership development programs including cohort-based leadership development (PowerUp), team alignment (Focus Forward), mentorship and sponsorship (ASCEND/PROXIMITY), emerging leader programs, and executive coaching.

All programs apply our H.U.M.A.N. First Method™ and can be customized to your organization’s specific needs. Visit our Offerings page to explore our full portfolio.

We’re not a traditional consulting firm—we’re a leadership development platform. Our H.U.M.A.N. First™ Method is a complete, proprietary framework backed by back-to-back Brandon Hall Excellence Awards (2024 & 2025). Unlike generic leadership training, we focus exclusively on the human capabilities that drive performance in the AI era: authentic connection, psychological safety, and collaborative leadership. Plus, our licensing model allows organizations to build internal capacity and reduce costs by 40-50% while maintaining award-winning quality.

Absolutely. All our programs are tailored to your organization’s specific challenges, culture, and leadership competencies. We co-design solutions that address your unique situation rather than offering one-size-fits-all approaches.

Yes, our licensing model allows organizations developing 50+ leaders to license the complete PowerUp program and certify internal facilitators to deliver it. You receive all materials (facilitator guides, participant workbooks, assessments, slide decks), train-the-trainer certification for your team, quarterly strategy check-ins with Piercing Strategies, and ongoing program updates. This approach reduces per-cohort costs by 40-50% while building sustainable internal leadership capacity.

With direct delivery, Piercing Strategies facilitates every cohort. With licensing, we certify YOUR facilitators to deliver PowerUp using our complete materials and methodology. You gain ownership and flexibility to scale at your pace, while we provide oversight, quality assurance, and ongoing support. Every license includes at least one Piercing Strategies-delivered cohort per year for quality control and ROI validation.

Every license includes:

• Complete program materials and toolkits
• Train-the-trainer certification for internal facilitators (number varies by tier)
• Quarterly strategy check-ins with Piercing Strategies
• Annual Piercing Strategies-delivered cohort(s) for quality control
• Ongoing program updates and best practices
• Access to our facilitator community and resources

We use both qualitative and quantitative measures including:

• Pre- and post-program assessments
• 360-degree feedback
• Participant and manager surveys
• NPS scores and satisfaction ratings
• Business metrics (retention, promotion rates, engagement scores)
• ROI case studies with client-reported outcomes

All programs include measurement frameworks, and licensing clients receive our ROI tracking methodology to measure impact across multiple cohorts.

We begin with a discovery call to understand your leadership challenges, organizational goals, and what success looks like.  Contact us to schedule a conversation.